Terms of Service

Please read these terms carefully before using our services

Last Updated: January 27, 2026 Effective Date: January 27, 2026

1. Acceptance of Terms

By accessing and using the services provided by CUATAS Ilimitado Corporation ("we," "us," or "our"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

These terms apply to all users of our internet services, including visitors, customers, and anyone who accesses or uses our website or services.

2. Service Description

CUATAS Ilimitado Corporation provides high-speed internet connectivity services to residential and commercial customers. Our services include:

  • Broadband internet connectivity
  • Technical support and customer service
  • Installation and maintenance services
  • Online account management

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time with or without notice.

3. Service Availability and Performance

While we strive to provide reliable and consistent internet service, we cannot guarantee uninterrupted or error-free service. Service availability and performance may be affected by:

  • Network maintenance and upgrades
  • Technical failures or equipment malfunctions
  • Weather conditions or natural disasters
  • Third-party service providers
  • Customer equipment or configuration issues

We will make reasonable efforts to restore service as quickly as possible in the event of an outage and will notify customers of planned maintenance when possible.

4. Customer Responsibilities

As a customer, you are responsible for:

  • Providing accurate and complete information during registration
  • Maintaining the security of your account credentials
  • Using our services in compliance with applicable laws and regulations
  • Not engaging in any illegal or unauthorized activities
  • Protecting your equipment from viruses and malware
  • Paying all fees and charges in a timely manner

5. Acceptable Use Policy

You agree not to use our services to:

  • Violate any local, state, national, or international law
  • Transmit any material that is harmful, threatening, abusive, or offensive
  • Infringe upon intellectual property rights
  • Distribute spam, malware, or viruses
  • Engage in unauthorized access to systems or networks
  • Interfere with or disrupt our services or networks

Violation of this policy may result in immediate termination of service without refund.

6. Billing and Payment

Service fees are billed monthly in advance. Payment is due on the date specified in your billing statement. We accept various payment methods including credit cards, debit cards, and bank transfers.

Late payments may result in service suspension or termination. Reconnection fees may apply for suspended accounts. All fees are non-refundable unless otherwise stated.

7. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information. By using our services, you consent to our data practices as described in our Privacy Policy.

8. Limitation of Liability

To the maximum extent permitted by law, CUATAS Ilimitado Corporation shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities.

Our total liability for any claims arising from or related to our services shall not exceed the amount you paid for the service in the twelve (12) months preceding the claim.

9. Termination

Either party may terminate service at any time. You may cancel your service by providing written notice at least thirty (30) days in advance. We reserve the right to terminate service immediately for violations of these terms.

Upon termination, you remain responsible for all charges incurred up to the termination date. Equipment must be returned in good condition or replacement fees may apply.

10. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Material changes will be communicated to customers via email or through our website. Continued use of our services after changes become effective constitutes acceptance of the modified terms.